Effective Conversations
Hear and be heard: innovative, drama-based training to give managers essential workplace conversation skills.
Managers can overestimate their ability to hold productive conversations at work. Just as many of us believe we are above average drivers, they fall into the trap of thinking that because they talk to people all of the time, they must be pretty good at it. Yet 360° feedback from employees often suggests otherwise.
Whether holding conversations about operational tasks, performance and conduct issues, personal development or wellbeing, managers need to be able to hear as well as be heard. They must demonstrate understanding, ask good questions, stay silent when necessary, master their emotional responses, and recognise their biases and people preferences.
Our new half-day workshop uses immersive, drama-based content to help managers at all levels learn and practise the essential ‘soft’ skills needed to hold high impact, productive conversations with team members, peers, and superiors.
Clients Include
Delegate Feedback
Watch a Preview
Learning Outcomes
As a result of participation, learners will:
The Programme
FACE TO FACE
VIRTUAL
We offer flexible delivery options including either face-to-face workshops at your venue of choice, or online with our interactive livestreamed virtual workshops.
The programme consists of the following modules.
Learning Into Action
We have been delivering training programmes to help supervisors, team leaders and managers get better at having productive conversations since the company started in 2011. In that time, we have had customers from a range of sectors, including utilities, leisure, and finance.
Results from in-session electronic polling include:
Very important session that provides you with essential skills and tools as a line manager.
Interested?
If you are interested in running this training programme in your organisation, or if you simply want to ask a question about it, hit the button to contact us or call +44 (0)1484 310234.
